FAQS

FAQS

If I live in an apartment is it still possible to get something done

unfortunately we cannot carryout projects that are for apartments, unless they are ground floor and there is room to work outside. We need an area around 4x5m.

Is the project built at our home or offsite and just assembled here

The work will usually be completed at the home. There is some situations were we will make some items offsite, example custom doors.

Is the project painted / Finished at our home or is done after being built here.

Anything that needs to painted or oiled etc is done at the home after being built. In circumstances were we are going to spray the units etc, we erect a clear plastic tent around the project to carry out finishing process.

Can I leave the decision of shelf spaces till the start day

Yes, if there is any specific requirements for example you want extra shelves quiet close together and need more shelves to fill the space there would be additional costs. The standard layout would space the shelves about 400mm apart

Do I need to be here when your completing the job

No, but it is nice to see the customer for a few minutes at least on the first morning. This would be the general introduction and a quick run through of what were doing and where.

Can we trust you with a key to our home

Yes, hundreds of customer now have left us keys to their home and we have had no issues to date. We leave the key back in the letter box at the end of each day or the last day whichever the customer is more comfortable with.

When do I have to decide on a colour for our project

If we can get the colour sent 1 week before the start date that would be great. To pick your colour go to www.colourtrend.ie

If I want something non standard added to one of your services what do I do

You can contact us directly and we can do a quote for you. customerservice@conceptlivingcarpentry.ie